Portland house plumbing
The fitting is checked before the water is shut off
Every visit starts with the fitting in front of you and a photo of what failed, before a wall is opened.
Daily work
Six jobs we take on in a house
Leak repairs, heaters, drains, taps, supply runs, and a shutoff check before a cold week.
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01
Leak and supply repair
A shutoff, a pressure test, and the failed joint shown to you before it is replaced.
- Supply line pressure test
- Joint and valve check
- Photo of the failed part
- Written repair note
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02
Water heater change
The old tank is drained, the new unit is set to the maker grade, and the old tank leaves with us.
- Drain and disconnect
- New unit to spec
- Vent and relief check
- Old tank hauled away
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03
Drain opening
The line is opened from the nearest cleanout, not guessed at from the floor above.
- Cleanout access
- Cable or jet as needed
- Camera note when the line is open
- Line left clear to run
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04
Fixture setting
Taps, traps, and supplies set level, with the brand named before you approve the work.
- Tap and trap set
- Supply lines renewed
- Brand named first
- Water test before we leave
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05
Repipe planning
A measured plan for a tired supply, with access points marked before any plaster comes off.
- Measured pipe run
- Access marked on a sketch
- Material named in writing
- Joints listed in writing
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06
Freeze shutoff check
A short visit before a cold week: hose bibs, the heater, and any line that sits on an outside wall.
- Hose bib shutoff
- Heater flue glance
- Exposed line check
- Short written note
The shop
The person who inspects the line is the one who repairs it
Lena Ortiz opened the shop after sixteen years on service vans. Four licensed plumbers share the van. Each job is photographed, so the part that is fitted is the part you are shown.
Lena OrtizOwner and lead plumber
- 16+
- Years on the tools
- 4
- Licensed plumbers
- 24 mo
- Warranty on labour
- Same day
- Reply on a booking
How a job runs
The work, in the order it happens
Same order on every job, from the first call to the walk-through at the end.
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01
Book the visit
Choose a time and tell us what the water is doing. A plumber replies the same working day.
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02
Inspect the line
The fitting is checked in place and anything worn is photographed.
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03
Agree the work
You see the parts and the plan, and decide what goes ahead.
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04
Repair and test
The work uses the parts you approved, then the line is run and checked for a drip.
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05
Walk the result
We show what changed and hand back the old parts.
Our projects
Work already left in the house
Basins, baths, and taps we have already set. Open a photo to see the finish.
Owner reviews
What owners say after the visit
Rated 4.9 out of 5 by 186 owners in Portland.
4.9
“The leak visit came with a photo of the split supply. Nothing extra was added when the water came back on.”
“They found a slow drip at the heater the last company had walked past. One call, and the puddle has not returned.”
“Clear and on time. They walked me through the shutoff so well I booked the house service before they left the drive.”
Questions
What owners ask before booking
The visit lists the parts and the work before anyone opens a wall. That plan holds unless you approve a change.
A short visit is about 90 minutes. A house service takes about half a day, and a full reset takes a day. Repairs include a ready time when you book.
Parts meet or beat the maker specification, and the brand is named before you say yes. Maker-branded parts are available if you want them.
Labour is covered for 24 months from the day the water is turned back on. Part warranties are the maker terms, written on the job note.
Yes, when the job is under two hours. Longer jobs can be a drop-off, with a text when the line has been tested.
Yes. The line is checked and the failed part is shown before any repair starts.
Book a visit
Tell us what the water is doing
Send the details and a plumber replies the same working day with a time for the visit.